Refund policy

At GripGo, we want you to feel confident with your purchase. If you are not satisfied with your order, we offer a simple return process.

Returns

Customers may request a return within 14 days of receiving the order. To be eligible for a return:

• The item must be unused and in its original condition

• The product must be in the original packaging

• Proof of purchase may be required

Due to hygiene reasons, intimate apparel products may not be eligible for return if opened or worn.

Refunds

Once your returned item is received and inspected, we will notify you regarding the status of your refund.

If approved, the refund will be processed to the original payment method. Processing times may vary depending on your payment provider.

Return Requests

To request a return, please visit our Contact Us page and submit your request. Our team will guide you through the return process.